If you’re looking for Italian-style dining in Nairobi, Pronto Restaurant has likely caught your attention. With its central location, long hours, and crowd-pleasing menu, it continues to attract professionals, families, and food lovers alike in 2025. But does it live up to the hype for Italian cuisine? Let’s explore.
Location & Ambience
Situated on Wabera Street, directly opposite City Hall, Pronto benefits from high visibility and accessibility. Open from 6:00 am to 10:00 pm, it’s ideal for early risers, business lunches, or relaxed dinners.
The atmosphere is clean, modern, and informal. It’s not a luxury setting, but it’s polished enough to feel comfortable for both work meetings and casual catch-ups. The space often fills up, especially around lunchtime, so it’s wise to visit during off-peak hours if you prefer quieter surroundings.
Service Experience
Service at Pronto is generally prompt and friendly. Staff are welcoming and quick to offer recommendations. However, some diners on TripAdvisor mention occasional delays during busy periods and inconsistent follow-up. Still, for a high-traffic location, the team does well under pressure.
The vibe is casual, and the staff typically strike a good balance between attentiveness and giving you space to enjoy your meal.
The Menu: Italian Roots, Global Variety
Pronto markets itself as an Italian restaurant, but its 2025 menu is a blend of international and local favorites. Italian dishes are part of the offering, but the menu caters to wider tastes.
Pasta & Italian-Inspired Dishes
- Pasta with Salmon and Prawns – a creamy, seafood-rich choice served in a pink sauce.
- Grilled Chicken Pesto Pasta – fragrant and filling, though not always available.
- Beef Lasagna – a classic option with generous layers and a strong cheese presence.
The Italian section is flavorful but not extensive. This isn’t a traditional trattoria but a modern fusion space.
Other Menu Highlights
- Lamb Shank – KES 1,500
- Grilled Salmon Salad – KES 2,200
- Double Beef or Chicken Burger – KES 1,350
- Cobb Salad – KES 1,100
Prices sit in the mid-to-upper range, reflecting the generous portions and central location. Drinks, sides, and desserts are priced reasonably, with fresh juices and smoothies especially popular.
What Guests Say (TripAdvisor)
- “The portions were more than we expected. The food really made our gathering worthwhile.”
- “Biggest portions I’ve had in Nairobi. The food was amazing.”
- “Staff were great, though a bit overwhelmed during lunch.”
- “Not purely Italian, but you’ll find decent pasta and more variety than expected.”
Many reviewers highlight portion size and value. Others appreciate the kid-friendly environment, noting that children are offered coloring sheets and high chairs. There’s occasional criticism about slow service during rush hours, though this doesn’t appear to be a daily issue.
Who Should Visit?
Pronto is ideal for:
- Office workers looking for a satisfying weekday lunch.
- Families seeking a casual place with flexible options.
- Travelers who want Italian-inspired meals with a local twist.
- Early risers needing a 6 am breakfast spot in the CBD.
Those searching for an authentic, Italian-only menu may want to explore more specialized venues in Westlands or Karen. But if you’re okay with variety and a few Italian staples, Pronto is a reliable option.
Final Thoughts
Pronto isn’t a purist’s Italian kitchen, but it brings flavor, consistency, and heart to Nairobi’s fast-paced dining scene. It stands out for its large portions, early hours, and all-day menu. If you manage your expectations about how strictly Italian the food is, you’ll likely leave satisfied.
Recommendation: Visit before 7:00 pm for a quieter experience. Ask staff for daily specials, especially pasta dishes not listed on the main menu.
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