Hey team,
First of all, thank you. Whether you’ve been with us since day one or just joined, you’re part of a journey we’re building together. SnappyHour isn’t just an app. It’s a shared belief: that local businesses matter, that communities thrive when we connect people with good places and good timing, and that work can feel meaningful when it’s built on trust, fairness, and creativity.
This letter isn’t a rulebook. It’s a reflection of the culture we want to live every day. One that’s evolving with every conversation, idea, and shared coffee. It’s not perfect. That’s okay. Neither are we. But we’re committed to making it better together.
Here’s what matters to us.
We Keep Things Simple, So People Can Enjoy What Matters
We’re not here to build complicated systems. We’re here to make it easier for people to discover great spots and for venues to connect with their communities in real-time.
We aim to build only what’s truly useful. Whether it’s a feature, a process, or a conversation; less noise, more clarity.
We Embrace Change, Not for the Sake of It, But to Stay Sharp
We believe in small, steady improvements. If you have an idea, bring it. If something feels clunky, let’s fix it. Kaizen isn’t a slogan here, it’s how we grow.
You don’t need permission to improve things. You just need curiosity, care, and a willingness to try.
We Speak Up, Early and Kindly
We don’t wait for things to break. If something feels off, a process, a dynamic, a decision, we talk about it.
Not to blame. To understand. To get better. We’d rather raise a hand early than patch something later in silence.
And when someone brings something up, we listen first, react later. That’s how trust is built.
We Do the Right Thing, Even When It’s Not the Easy Thing
We keep our promises. We’re fair in how we treat partners and users. We aim for honesty in pricing, clarity in communication, and zero bullshit in how we show up.
That’s why users stick around. That’s why venues trust us. That’s why we sleep well at night.
We Take Ownership, But We’re Never Alone
We encourage initiative, not perfection. You don’t have to have all the answers. If something’s unclear, ask once, ask twice, ask ten times. That’s not weakness, it’s strength.
We work independently, but not in isolation. When in doubt, lean in. Someone’s got your back.
I have your back.
We Value Every Voice
No role is too small, no idea too junior. The best thinking can come from anywhere. Whether you’re writing code, designing offers, talking to venues, or fixing bugs, you matter.
We try to leave our egos at the door. Sometimes we’ll disagree. That’s fine. What matters is how we listen, how we challenge with kindness, and how we move forward as one.
We Grow Together, Not Just the Company
SnappyHour isn’t just a brand. It’s a community of people, including you, putting in time, energy, and heart. That deserves recognition.
As we grow, we’ll share that growth. Whether through salary, surprise thank-yous, or structured profit-sharing, we believe in giving back.
And when possible, we’ll use our reach to do some good beyond our own walls.
And We Remember Why We Started This
To build something real. Something fun. Something people are proud to use and proud to build.
We might not get it all right. But if we stay curious, honest, and kind, we’ll build something that lasts.
Genuinely, thank you for being here.
Let’s build this the Snappy way: simple, fair, bold, and human.
With gratitude,
Kent